Development of social computing

More recently, development of social computing tools (such as blogs and wikis) have allowed more unstructured, self-governing or ecosystem approaches to the transfer, capture and creation of knowledge, including the development of new forms of communities, networks, or matrixed organisations. However such tools for the most part are still based on text and code, and thus represent explicit knowledge transfer. These tools face challenges in distilling meaningful re-usable knowledge and ensuring that their content is transmissible through diverse channels [21] (Andrus 2005).A chief knowledge officer is an organizational leader, responsible for ensuring that the organization maximizes the value it achieves through "knowledge". The CKO is responsible for managing intellectual capital and the custodian of Knowledge Management practices in an organization. [1]CKO is not just a relabelling of the title "chief information officer" - the CKO role is much broader. CKOs can help an organization maximize the returns on investment in knowledge (people, processes and intellectual capital), exploit their intangible assets (know-how, patents, customer relationships), repeat successes, share best practices, improve innovation, and avoid knowledge loss after organizational restructuring.

CKO responsibilities include such things as:

1. Collecting relevant data that is useful for the firm as knowledge
2. Developing an overall framework that guides knowledge management
3. Actively promoting the knowledge agenda within and beyond the company
4. Overseeing the development of the knowledge infrastructure
5. Facilitating connections, coordination and communications.